Verifier FAQ

VERIFIER FAQ GOVERNMENT AGENCY FAQ EMPLOYEE FAQ

What is InVerify?

InVerify is a national provider of Employment and Income Verification Services. We represent employees and employers in every state in the U.S. Over 30,000 registered verifiers use our service.

InVerify is an employment and income verification service that employers use to provide faster responses to inquiries about employment and income data. InVerify fulfills these requests through our website. As a requestor who is using the information for commercial purposes please register at www.inverify.net and follow the steps online as a Commercial Verifier. If you have questions about registration please contact customer service at 866-295-7363.

What is a Verifier?

A Verifier is a person or commercial organization that is trying to verify another person’s employment or income information. Examples of verifiers include:

Bank, Mortgage Company, financial institution
Employment screening company verifying background
New employer recruiting or hiring an employee represented by InVerify
Auto dealership providing financing for an employee
Landlord or Property Manager that needs to verify employment data
School that requires employment information for credentialing

Why should I use this service?

InVerify is in place to help provide verifiers with instant access to employment and income related information. The requestor must work directly with InVerify’s website to download a copy of the employee’s information. Using InVerify will speed up the process and help eliminate confusion related to inaccurate or delayed information.
By obtaining an official report directly from us, you are insuring that you are receiving data that has not been altered or tampered with.

Why do I have to register as a user?

InVerify works diligently to ensure users of our system are properly identified and have a permissible reason for verification as defined by the Fair Credit Reporting Act and for auditing ability. All users of our system must accept our Verifier Agreement prior to performing a transaction as well as identifying the reason for the verification.

Is there a registration fee or a subscription cost?

There is no cost to register. A fee is only assessed when you have successfully run a report.

Why do I have to pay for a report?

The information you receive from InVerify is secure, factual and up to date. The information has not been handled by individuals, therefore you can be sure that no data has been altered or fabricated. Calling an employer for this information risks receiving inaccurate information, or data that the person you speak to is not authorized to provide. You can always accept employee paystubs for this documentation, but these can be altered or fabricated.
Keeping this data secure does require resources, so a fee is assessed to users that need this information.

Is my company signed up with InVerify?

Registration on our website is done individually, so any verifier can register as an agent of his/her company.

Which employers use InVerify?

InVerify does not provide a list of our clients for privacy reasons. You will be directed to InVerify by the employee or employer for whom you are requesting information.

How often is the website updated?

The website is updated each payroll period for each employee.

What will the report include?

Employment Verification Report
This report provides employment verification information including employment start date and position. (Click here for an example)
Income Verification Report
This report provides everything in the Employment Verification Report PLUS Current Salary Information. This does NOT include history. (Click here for an example)
Income Verification Report with Salary History
This report provides everything in the Income Verification Report PLUS Salary History Information. (Click here for an example)

Do I need an additional code (Income Key) for Income information?

This will vary by employer. If the employer requires an Income key for Income information, please obtain the employee’s email address and contact InVerify Support. We can provide that employee with instructions to give you the Income Key (if needed.)

I ran the wrong report. What can I do?

You can upgrade the report to include income information. Log in; select "View Recently Ordered Reports" and select "Upgrade". You will be asked for a credit card for the additional amount and the report will be updated to include Income information.

Once I run a report, can I reverify the information later?

Yes, your report is accessible for 14 days. When you view and/or print it after the initial run, the date and any new information will be refreshed.

Where is my invoice/receipt?

A receipt is emailed instantly to the email address associated with the registration. Please save these receipts for your accounting purposes.

I received an error saying

"This Social Security number is not in our records or does not match the given Company Code! Please contact our support team for additional assistance (866) 295-7363."

This indicates that we may not have a record for that person. Please confirm the following:

The company code was entered correctly
The employee has received at least 1 paycheck. We will not have the employee information until the first payday + 2-3 business days for processing.
The SSN for the employee was entered correctly. Transposition of numbers or using the co-borrower’s SSN is a common problem.
The employee was not a contractor with that employer. This can be confirmed by checking the paystub or W-2 to see if the employer’s name is printed there. We will not have contractor pay information.

If it is a former employee that we may not have records for or any other reason, please contact InVerify Support at 866-295-7363. We will let you know how you can obtain the information you are looking for.